French-speaking Technical Support in Athens, Greece

Posted 19 April 2025
LocationAthens
Discipline Customer Service
Reference37642

Job description

Are you a fluent French speaker? Grab this great job opportunity in Athens!

Some of the world’s most famous brands trust our partner to offer excellent technical support services. If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with us to support some of the most well-known brands in the world.

Complete training is offered by certified instructors as well. Besides that, many career development opportunities, so this is a unique chance to advance your career!

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

  • Provide technical support and assistance to customers via calls, emails, and chats.
  • Troubleshoot technical issues and guide customers to effective solutions.
  • Act as a brand ambassador, staying informed about product updates and troubleshooting techniques.
  • Maintain accurate records of customer interactions and solutions provided.
  • Collaborate with internal teams to escalate complex issues when needed.

Candidate profile

  • Near-native level in French.
  • Good communication skills in English (B2+ level).
  • Exceptional communication & soft skills, as well as problem-solving skills.
  • Computer knowledge/tech savviness.
  • Resourceful, able in multitasking.
  • Willing and able to adapt to changes.
  • Able to work independently and as a member of a team.
  • Prior customer support experience will be considered as an advantage.

Employer offers

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company), when applicable.
  • Competitive monthly salary + 2 extra salaries per year.
  • Numerous benefits and discounts.
  • Professional growth & development opportunities.
  • Free Greek language courses.
  • State-of-the-art office located in the center of Athens, providing a great working environment with modern facilities and relaxing break areas.

About Greece
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working from our modern office in Athens!

About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.