French-speaking Technical Support in Athens, Greece
- Posted 01 March 2025
- LocationAthens
- Discipline Customer Service
- Reference37642
Job description
Are you a fluent French speaker? Grab this great job opportunity in Athens!
Some of the world’s most famous brands trust our partner to offer excellent technical support services. If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with us to support some of the most well-known brands in the world.
Complete training is offered by certified instructors as well. Besides that, many career development opportunities, so this is a unique chance to advance your career!
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Provide technical support and assistance to customers via calls, emails, and chats.
- Troubleshoot technical issues and guide customers to effective solutions.
- Act as a brand ambassador, staying informed about product updates and troubleshooting techniques.
- Maintain accurate records of customer interactions and solutions provided.
- Collaborate with internal teams to escalate complex issues when needed.
Candidate profile
- Near-native level in French.
- Good communication skills in English (B2+ level).
- Exceptional communication & soft skills, as well as problem-solving skills.
- Computer knowledge/tech savviness.
- Resourceful, able in multitasking.
- Willing and able to adapt to changes.
- Able to work independently and as a member of a team.
- Prior customer support experience will be considered as an advantage.
Employer offers
- Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company), when applicable.
- Competitive monthly salary + 2 extra salaries per year.
- Numerous benefits and discounts.
- Professional growth & development opportunities.
- Free Greek language courses.
- State-of-the-art office located in the center of Athens, providing a great working environment with modern facilities and relaxing break areas.
About Greece
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working from our modern office in Athens!
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.