Join Us as a Dutch-Speaking Customer Service Agent in Stunning Rabat

Are you ready to embark on an exciting adventure in Morocco's vibrant capital? We're looking for motivated Dutch-speaking talent to join an international contact center, working on a dynamic project for the leading telecommunications provider in Belgium and Luxembourg. This is your chance to combine meaningful work with the experience of living in one of the most beautiful cities in the world.

Start Date: January 30th, 2025 
Accommodation: Private accommodation provided for 2 months during training

Your Daily Responsibilities:

• Advise and recommend the best packages and plans to meet customer needs.
• Answer customer questions about services, products, and functionalities.
• Manage billing and customer accounts.
• Handle disputes, claims, and customer requests.
• Convert service calls into opportunities to promote additional services.

Your Ideal Profile:

• Fluent in Dutch at an advanced level.
• Prior experience in customer service is a plus.
• Clean criminal record and a high school diploma (or equivalent).
• Strong motivation to work in Morocco long-term.

What We Offer:

• Long-term open contract (CDI).
• Retirement pension contribution (CNSS).
• Health care insurance.
• Above-average salary.
• Advance bonus (optional).
• Paid training.
• Refund of plane tickets.
• Transport facilities.

The initial training will take place in Rabat for one month, with private accommodation included.

If this opportunity matches your skills and aspirations, don’t hesitate to apply today and start your new adventure in Rabat!

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.