Do you speak Czech at a native or near native level along with with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens? We have the perfect opportunity for you! Our client is a global leader in end-to-end customer experience products and solutions is currently looking for a CzechCustomer Service Specialist.
As a customer service specialist in this project, your daily responsibilities will include:
Provide the highest level of support to our customers via phone and email on a range of issues
Give accurate, valid, and complete information by using the right procedures
Be the owner of the customer query and ensuring a timely resolution and response
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value, and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of Czech (C2)
Intermediate level of English (at least B2) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Greece
Be a local candidate or willing to relocate to historic Athens, Greece
What's in it for you? Our client gives people the tools and the freedom to learn, grow, have fun and be themselves.
Very competitive wages and stability
Private healthcare & dental insurance
Continuous learning/development opportunities and competitive career opportunities
A safe, friendly, creative, innovative, and technological organization
International and multicultural environment (celebrations, wellness program, initiatives to develop your skills and events to increase the team spirit)
About the company:
Our client in Greece is a companyof 4,800+ employees from over 90 countries. They work hard butalsoknowthat a happy employee is a productiveemployee. For re-charging, newexperiences and adventures, Athens is a city that stands out. So, jointhem and invest in yourgrowth!
They providesolutions to their clients’ customers via phone, chat, email and social media. As a global CX leader, they deliver 3.5 million uniqueexperienceseveryday for 400+ clientsthrough business processoutsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.
Apply today!
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
