Join as a French-Speaking Customer Service Representative in Lisbon – Start Your Career Journey Today!
Are you passionate about helping people and looking to grow your career in a vibrant, international setting? Our client, a global leader in technology and services, is searching for French-speaking Customer Service Representatives to join their dynamic team in Lisbon, Portugal! If you’re ready for an exciting opportunity in one of Europe’s most charming cities — apply now and shape the future of customer experience.
About the Company
Our client is a global technology and services leader, helping some of the world’s most recognized brands improve their businesses through cutting-edge technology and integrated solutions in over 70 countries. Known for their vibrant culture and commitment to career development, they have been awarded titles like “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture” year after year.
What Will You Do?
As a Customer Service Representative, you will:
Assist customers via phone, email, and chat with inquiries about orders, subscriptions, and invoices.
Deliver a high-quality service that ensures an excellent customer experience.
Follow up on customer queries and ensure timely, effective resolution.
Collaborate with internal teams to support the smooth processing of customer requests.
Meet operational goals for quality, efficiency, and customer journey improvement.
Candidate Profile
We’d love to meet you if you:
Have a high level of French (written and spoken) and fluency in English (B2).
Are enthusiastic about providing outstanding customer support.
Have previous experience in customer service or a related role (a plus, but not required).
Possess strong interpersonal and communication skills, both written and verbal.
Are organized, adaptable, autonomous, and comfortable working in a fast-paced, dynamic environment.
Are confident using Microsoft Office tools.
If you don’t meet every single requirement — don’t worry! Our client is committed to finding the right fit for you.
Employer Offers
Full-time, on-site position with an indefinite contract (terms negotiable).
Competitive salary plus performance-based bonuses.
Paid, comprehensive training on the company, project, and tools.
Career growth programs — 80% of managers promoted internally!
Free learning and leadership development programs, including language courses.
Referral bonus opportunities.
Modern offices in the heart of Lisbon, one of Europe’s trendiest cities.
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company specializing in connecting multilingual talent with exciting career opportunities worldwide. With a network of over 400 partners in more than 40 countries, we’ve successfully helped over 5,400 candidates land their dream jobs.
