Dutch-speaking Customer Support Agent for famous coffee brand, Lisbon, Portugal

Posted 27 July 2021
LocationLisbon
Discipline Customer Service
Reference34143

Job description

Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further!

The Company

With over 40 years of experience in connecting brands with their customers, our client has become the most trusted provider of omnichannel customer solutions, providing world-class digital integrated business services. Always adapting, they care about each customer experience. They put the human touch in everything they do, be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services. Our client is the epicentre for multilingual services for Europe and the world. Their workforce if of 14 000 people serves clients in 37 languages across 67 markets. They have also been recognized again as a Great Place to Work for the 13th consecutive year.


The Role

  • Assist Dutch speaking users via chat, email or inbound phone calls about different concerns 
  • Ensure client satisfaction through efficient problem solving
  • Represent international, industry-leading brand in all client interaction

The Requirements

  • Fluency in Dutch and intermediate English
  • Experience in technical support preferred
  • Customer-oriented attitude
  • Excellent communication skills
  • Able to handle confidential and/or highly sensitive information

The Benefits

  • Strong local salary 
  • Relocation package:
    • Shared accommodation with own private room
    • Airport pick-up
    • Initial flight expenses refund after 9 months
    • Free annual flight to your home country
    • Private health insurance
    • Assistance with registration at the tax office, getting phone number, open bank account
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • Intensive training
  • Ample opportunity to grow and evolve within the organization

 

Multilingual Jobs Worldwide  

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. 

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries.