Passion for cars? Customer enthusiasm in your DNA? Join the Mercedes customer service team remotely from Greece!

Are you passionate about automobiles and dedicated to delivering excellent customer service? Our client is looking for a Customer Support Specialist to join their team remotely from Greece!

Be part of a global brand, helping customers enjoy the full Mercedes experience.

As a Customer Support Specialist for Mercedes, you will be the first point of contact for German-speaking customers, helping them with their inquiries and providing a seamless customer service experience. You'll work with the renowned Mercedes brand, known for its innovative technology, elegant design, and superior quality.

About the Company

Mercedes is a prestigious German automobile manufacturer based in Ingolstadt, Bavaria. Known for innovative engineering, sophisticated design, and premium quality, Mercedes is one of the leading brands in the global automotive industry.

What will you do?

• Serve as the first point of contact for customers, ensuring smooth customer service via phone, email, and chat.
• Answer questions about products and services, providing professional advice on all things automotive.
• Resolve customer issues efficiently and empathetically, addressing their needs promptly.
• Strive to leave every customer with a positive experience and a smile!
• Enjoy living in Greece while benefiting from an attractive package.

What you bring to the table

• Fluent German skills (spoken and written).
• Excellent English proficiency.
• A strong passion for automobiles is a big plus!
• Previous customer service experience is an advantage.
• Outstanding communication skills.
• A problem-solving mindset and strong sense of responsibility.
• Technical aptitude and a willingness to learn.
• A positive attitude and dedication to excellent service.

What’s in it for you?

• Competitive monthly salary + relocation bonus + housing allowance + moving bonus.
• 14 monthly salaries.
• Fully remote work from anywhere in Greece.
• Comprehensive health benefits.
• Relocation support (paid flight + 4 weeks hotel accommodation).
• Opportunity to work for Mercedes.
• Numerous discounts and perks.
• Free training by certified instructors.
• Career opportunities in a company with over 11,500 employees.
• Special events and initiatives for community and social responsibility.
• Free online Greek courses.
• Modern office spaces with relaxing break areas.
• Be part of a certified "Great Place to Work."
• Promotion of diversity and equal opportunity.
• Career development in a multinational company.

Apply now to start your career with Mercedes and enjoy life in Greece while doing what you love!