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Dutch-speaking Live Advisor in Barcelona, Spain
- Posted 31 Mardi octobre
- LocationBarcelona
- Discipline Ventes
- Reference37005
- Contact NameDaylis Llerena
Job description
For one of our clients, we are looking for a Live Expert to work on the Dutch market!
Join our client's dynamic team as a Dutch-speaking Live Advisor in the vibrant city of Barcelona, Spain. In this role, you will be a key player in ensuring customer satisfaction and driving sales.
The Responsibilities
- Maintain an expert understanding of products
- Demonstrate products and features
- Increase sales and therefore market share through your interactions
- Work in a collaborative manner with other Experts and Sales teams
- Answer queries efficiently and confidently
- Increase conversion rate from query to purchase
- Decrease query handling time
- Feedback and share best practices
- Keep up to date with competitor products and use this to convert sales
- Capture and report all relevant data on a daily basis
- Drive brand awareness and advocacy
- Build meaningful customer relationships
- Provide a positive and memorable experience to each customer
The Ideal Profile:
- Previous customer service and/or sales experience
- Passion or previous work experience within technology
- Friendly and have an engaging personality
- Comfortable working in a training and sales environment
- Comfortable demonstrating on a one to one and group basis
- Comfortable working on camera
- Personable and energetic
- Strong communication skills
- Self-motivated and positive
- Eager to tackle challenges and change
- Team-player
Competencies:
- Native Dutch speaker + fluent English required
- Works collaboratively within the team to drive the project forward
- Considers the customer to deliver excellent service
- Communicates effectively
- Makes the right decisions and solves problems
- Goal orientated to achieve targets
The Offer
- Full paid training, covering all product knowledge necessary
- Development plans
- The opportunity to work with a renowned client and a fantastic team
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.
Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries