Dutch-speaking Customer Support for Facebook in Lisbon, Portugal

Posted 23 Dimanche février
LocationLisbon
Discipline Customer Service
Reference34138

Job description

Are you a native Dutch speaker looking for an international challenge?

Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further!

Join our client’s team in Lisbon as a Dutch-speaking Customer Support Agent for Facebook. Support users via chat, email, and phone while representing a global industry-leading brand. Enjoy a full relocation package, excellent training, and career development opportunities!


About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.


What will you do?

  • Assist Dutch-speaking Facebook users via chat, email, or phone.

  • Resolve user concerns efficiently and effectively.

  • Represent the brand professionally in all interactions.

  • Ensure a high level of customer satisfaction.


Candidate profile

  • Fluency in Dutch and intermediate English.

  • Preferred experience in technical support.

  • Customer-oriented with excellent communication skills.

  • Able to handle confidential and sensitive information.


Employer offers

  • Strong local salary.

  • Relocation package, including:

    • Shared accommodation with private room.

    • Airport pick-up.

    • Initial flight expenses refund after 9 months.

    • Free annual flight to home country.

    • Private health insurance.

    • Assistance with tax registration, mobile setup, and bank account.

    • Free Portuguese language courses and leisure activities (e.g., water sports, trekking).

  • Intensive training.

  • Career growth opportunities within the company.


About Lisbon

Lisbon, the stunning capital of Portugal, offers a unique mix of historic charm and modern vibrancy. Enjoy 300 days of sunshine, breathtaking coastal views, delicious cuisine, and an affordable cost of living while working in a multicultural and dynamic environment.


Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.