Are you a native Dutch speaker seeking an international opportunity? Do you have a passion for supporting others and a desire to experience a relaxed lifestyle under the sun in Lisbon? If so, we have the perfect role for you!
The Company
Our client runs a new project for medical device technology and healthcare solutions, dedicated to improving lives through innovative products. With a diverse team of over 9,000 employees from 82 nationalities, they support customers across 64 markets in 35 languages.
Recognized multiple times as one of the best workplaces in Portugal by the Great Place to Work Institute, and awarded by Exame Magazine for their excellence within the medical device sector, they are known for fostering a collaborative and supportive work environment.
The Role
As a Dutch-speaking customer support representative, you will be the first point of contact for users of cutting-edge medical devices. Your role includes:
Assisting Dutch-speaking customers via chat, email, or inbound calls with inquiries about medical devices and healthcare solutions.
Providing empathetic, accurate, and timely resolutions to customer concerns while ensuring their satisfaction.
Representing a trusted global healthcare brand with professionalism and care.
The Requirements
Fluency in Dutch and intermediate-level English.
Experience in customer service or technical support is preferred.
A customer-focused mindset and strong communication skills.
The ability to handle sensitive or confidential healthcare-related information with discretion.
The Benefits
Competitive local salary.
Relocation package, including:
Shared accommodation with a private room.
Airport pick-up and reimbursement of initial flight expenses after 9 months.
Free annual flight to your home country.
Private health insurance.
Assistance with registering at the tax office, setting up a phone number, and opening a bank account.
Lifestyle perks, such as:
Free Portuguese language courses.
Access to activities like water sports and trekking.
Professional development:
Comprehensive training on medical devices and systems.
Ample opportunities for career growth within an international organization.
About Multilingual Jobs Worldwide We are a leading multilingual recruitment specialist agency, connecting European talent with businesses across the globe. Over the past two years, we’ve successfully matched more than 1,000 multilingual professionals with their dream roles in over 28 countries.
