Join Us and Work with Some of the World’s Most Recognizable Brands!
Our multicultural partner is seeking French-speaking Customer Service Advisors to join their team in Athens. With bright, modern offices, they offer a blend of professionalism and cultural flair that’s hard to match!
Complete training is offered by certified instructors as well. Besides that, many career development opportunities, so this is a unique chance to advance your career!
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
Your Responsibilities
Handle calls, emails, and chats in French with professionalism and care.
Act as a brand ambassador, staying informed about promotions and current offers.
Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns—always following provided guidelines.
Build and maintain strong relationships with customers, offering empathetic and professional service.
Record customer interactions in the CRM system, including shipping instructions.
Monitor and follow up on cases to ensure timely and effective resolution.
Qualifications
Fluent French speaker (C1/C2) with good command of English (B2+).
You must possess the legal documents required to work in the target country (EU passport or valid work visa for Greece).
Excellent communication and problem-solving skills.
Basic IT skills and ability to multitask effectively.
Strong interpersonal skills and adaptability to shift-based work schedules.
Prior customer service experience is a plus!
What We Offer
Certified training to set you up for success.
Competitive monthly salary + 2 extra months’ salary per year.
A host of benefits and discounts.
Opportunities for career growth and professional development.
Free Greek language courses.
Modern office facilities with relaxing break areas.
Company-sponsored events and a commitment to corporate social responsibility.
Relocation support, including prepaid flights, 2 weeks of initial accommodation, assistance from a real estate agent, and help with all necessary Greek administrative procedures, such as opening a bank account and obtaining a phone number.
Why Relocate to Greece?
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe.
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
