Czech-speaking Operations Customer Expert (Content moderation) in Lisbon, Portugal
- Posted 29 April 2025
- LocationLisbon
- Discipline Administración
- Reference44829
Job description
Do you want to work in the fast-paced world of social media and help ensure a safe and positive online experience? Our client is looking for Czech-speaking Operations Customer Experts to join their team as Content Moderators!
Join our client’s multilingual team and play a vital role in maintaining the integrity of a leading social media platform. With a supportive team environment and opportunities for professional development, this is your chance to be part of something meaningful.
About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
What will you do?
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Assess videos, images, text, and audio to ensure compliance with community standards
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Identify and remove content that violates platform guidelines
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Moderate comments, posts, and appeals to maintain a respectful space
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Label and classify content for improved organization and accessibility
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Ensure compliance with legal and platform-specific standards
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Document actions taken and report on recurring moderation trends
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Collaborate with policy, compliance, and legal teams for complex cases
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Support a 24/7 shift rotation, including nights, weekends, and holidays
Candidate profile
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Fluency in English and Czech (written and spoken)
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Excellent attention to detail and efficiency in repetitive tasks
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Ability to adapt quickly to frequent policy updates
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Independence and focus in a structured work environment
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Strong analytical and critical thinking skills
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Resilience in handling sensitive and potentially distressing content
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Previous experience in moderation, social media, or a related field is a plus
Employer offers
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International and multicultural work environment
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Full training provided
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Career development opportunities
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Flexible shift patterns in a 24/7 operation
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Supportive team culture
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Modern office facilities
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Social and team-building events
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.