Our client is looking for enthusiastic and motivated Czech-speaking Customer Support Agents to join their growing team! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!
You can choose to work from the office in Sofia, Limassol or then fully remote from anywhere!
Main responsibilities:
Providing support in Italian by email and Live chats;
Processing with great attention to details and content;
Identifying clients' needs and proactively proposing solutions;
Focusing on customer expectations and satisfaction;
Working closely with our team to improve and establish the necessary processes.
Requirements:
Proficiency in English and Czech, both written and spoken;
A proactive person with good support/sales skills;
Strong communication and negotiation skills;
Attention to detail;
Previous experience as a support agent will be considered an advantage.
The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below:
Bulgaria office:
Up to 50% monthly bonuses;
Monthly food vouchers (180 BGN);
Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
Up to 25 paid leave days;
Six additional days of undocumented sick leaves;
Birthday gift cards;
Sportscard (Multisport);
Wedding and newborn gifts;
Breakfast, Friday lunches, fruits, and snacks in the office;
Team-building events and activities;
Career growth opportunities;
Sunny, spacious office.
Cyprus office:
Snacks in the Office;
Up to 50% monthly bonuses;
24 days of vacation per year;
Attractive office location and facilities;
Medical insurance;
Breakfasts and lunches in the office (partially paid by the Company);
Language classes (partially paid for by the Company);
Social Club of the Company.
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