Are you interested in making a career within Financial Technology? Are you an analytical person with a great service mind and trouble shooting skills?
Then this opportunity is for you!
Our client is looking for their next Operations Specialist to join their team in Limassol, Cyprus. This can either be done from the office or fully remotely for the right candidate. The client is a startup within financial technology, making online payments simpler by bundling different payment solutions into one place for their clients. They are proud to provide a hassle-free payment system anyone can use, from microbusinesses to enterprises.
Responsibilities
Attend to Merchants’ payments and tech inquiries via emails, tickets, chat and voice calls
Monitor the behaviour of the systems and make sure they work as expected
Monitor the behaviour of the Merchants and detect irregular patterns
Report to the Operation Managers any irregularities
Review Monitoring alerts, investigate and contact the respective internal and external parties as per company’s procedures
Review and analyse the payments data to ensure compliance with company’s terms
Collaborate with internal departments such as Tech, Underwriting, Compliance, Risk, Legal, Sales and Finance
Take ad-hoc tasks and projects
The job
Work on a shift schedule 24/7 where you will work 5 or 6 days per week according to what we will agree
There are 3 shifts: 8am-5pm with one hour break, 4pm-12 and 12-8am
You will be part of our operations team, helping with support and monitoring tasks.
Qualifications
Software development, Mathematics, Economics or relevant Degree will be an advantage
Analytical Mind with attention to detail
You will be the face of the company, your communication skills need to be at the greatest level possible
Fluent or Native English
What we offer
Balance work between the office and home
Homemade Lunch Mon-Thu and happy hour on Fridays
Medical Insurance after the probation period
Corporate/team/special events
Training/Seminar funding on Industry-related topics
If you are interested, please send us your CV in English. We are conducting interviews on a regular basis.
Abous Us
Worldwiders is a global B2B-oriented recruitment company that specializes in executive search and specialist recruitment worldwide. Since our journey began in 2016, we have become the go-to partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe. With a proven track record of over 5000 successful placements and 400+ satisfied partners in 40+ countries, our expertise ensures that we match each talent and company with the best opportunities to drive career growth and organizational success.
To cater to specific markets and meet the diverse needs of industries and roles across the globe, we operate through a diverse portfolio of five specialized brands: Nordic Jobs Worldwide, Multilingual Jobs Worldwide, Asian Jobs Worldwide, IT Jobs Worldwide, and our dedicated Executive Search brand. Each brand is uniquely designed to focus on particular markets, ensuring comprehensive and customized recruitment solutions. Contact us today to explore how we can elevate your career or support your recruitment needs.
