Join our customer service team for Mercedes and enjoy the sunshine of Greece!

Are you a passionate car enthusiast with excellent German and English language skills? Become a Customer Support Specialist (m/f/d) and work remotely from beautiful Greece!

As the first point of contact for customer inquiries, you will represent one of the world's most prestigious automotive brands. This is your opportunity to combine your love for cars with a fulfilling career in customer service!

About the Company

Our client is a global leader in providing premium customer service solutions. With over 11,500 employees, they are known for creating a supportive and inclusive environment. Certified as a "Great Place to Work," the company offers opportunities to work with renowned brands like Mercedes while enjoying life in a multinational and multicultural setting.

What will you do?

• Serve as the first point of contact for customers via phone, email, and chat.
• Answer questions about products and services, providing professional advice related to automobiles.
• Resolve customer issues efficiently, ensuring a smooth and positive experience.
• Address customer needs promptly and with professionalism.
• Ensure every customer leaves with a smile!

What you bring to the table

• Fluent German skills (spoken and written).
• Strong English proficiency.
• A passion for automobiles is a big plus!
• Previous experience in customer service is an advantage.
• Excellent communication and interpersonal skills.
• A problem-solving mindset and sense of responsibility.
• Technical aptitude and a willingness to learn.
• A positive attitude and dedication to excellent service.

What’s in it for you?

• Competitive monthly salary + 2 additional salaries per year.
• Fully remote work from anywhere in Greece.
• Comprehensive health benefits.
• Relocation support (paid flight + 4 weeks hotel accommodation).
• Opportunity to work for Mercedes.
• Numerous discounts and perks.
• Free training by certified instructors.
• Career opportunities in a company with over 11,500 employees.
• Special events and initiatives for community and social responsibility.
• Free online Greek courses.
• Modern office spaces with relaxing break areas.
• Be part of a certified "Great Place to Work."
• Promotion of diversity and equal opportunity.
• Career development in a multinational company.

Apply now to join the Mercedes team and elevate your career in customer service while living the Greek dream!