German- and Turkish speaking Client Advisor to Brussels, Belgium
- Posted 13 June 2024
- LocationBrussels
- Discipline Mode
- Reference37556
- Contact NameMax Bramlage
Job description
We are hiring German and Turkish-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every client is treated according to our clients promise:
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"
Main Responsibilities:
- Welcome every Client and provide best Client experience
- Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media
- Advise clients across the brand and all product categories
- Engage with clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster brand loyalty
- Maximize each sales opportunity while working toward goal set forth by the rand
- Perform as a team-player, participate in all activities contributing to the overall objectives of the client service
- Learn and master brand and product knowledge
- Follow the company’s policies and procedure
Benefits:
- 1 month of accommodation support
- Career growth opportunities
- Experience for a globally renowned fashion company.
- International working environment.
- Strong company culture and training opportunities.
Languages:
- Fluent in German & Turkish + a good command of English (oral and written)
Basic Qualification:
- Great familiarity with IT tools
- Strong interpersonal skills
Expected Attitudes and Skills:
- Curiosity
- Agility
- Empathy
- Commercial Mindset
- Passion for the Brand
- Professional Attitude
- Interpersonal skills
- Responsibilities and ownership
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