Do you speak Dutch and want to gain international experience in customer service and e-commerce? This is your golden opportunity!
The Opportunity
Our client runs a project for a leading e-commerce company, and they are seeking Dutch-speaking professionals to join their customer service team in Athens. This is an excellent chance to develop your career while enjoying life in one of Europe’s most historic and sunlit cities.
Work in a vibrant and modern office, where you’ll help customers navigate their online shopping experience while enjoying the cultural and culinary delights of Athens.
The Employer
Our client is an industry leader in multilingual customer care services, providing world-class support to some of the most recognizable brands globally. They’ve been recognized as the “Best Multilingual Contact Center in Europe” and a “Great Place to Work” in Greece, making them a trusted choice for career development.
With a workforce of 6,300 employees representing 91 nationalities and delivering services in 36 languages, this is one of the most culturally rich workplaces in Greece.
Your Responsibilities
Provide friendly and efficient support to Dutch-speaking customers via calls, emails, and chat.
Assist customers with inquiries, including order management, returns, and other e-commerce-related issues.
Log and maintain accurate records of customer interactions.
The Ideal Candidate
Native-level Dutch (C2) and fluent English (C1).
EU Passport or eligibility to work in Greece.
Excellent communication skills and a service-oriented mindset.
A positive attitude and eagerness to help customers.
Willingness to relocate or already residing in Greece.
What’s on Offer
Competitive Salary Package: Including a monthly performance bonus.
Relocation Support:
Free flight to Athens.
Accommodation provided for the first four weeks, with ongoing relocation assistance.
Additional Benefits:
Extra pay for night shifts, overtime, Sundays, and Greek holidays.
Comprehensive private and public health insurance.
Access to an in-house doctor and on-site canteen.
Training & Career Development:
Paid training on cutting-edge technologies and tools.
Opportunities for career advancement within a renowned e-commerce platform.
Lifestyle Perks:
Casual dress code.
Employee relations team to help with cultural integration and local support.
Fun team activities and exclusive employee discounts.
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency connecting talent from across Europe with exciting international opportunities. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we have helped over 5,000 professionals find their dream jobs with more than 400 global partners across 40 countries.
