Do you speak German and want to gain international experience with an airlines booking agency? Then we have a golden opportunity for you!

Our multicultural client is searching for German speakers, that want to work within customer service. We are looking specifically for the person that has a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!

The Client
Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe” and as a “Great Place to Work”.
Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.

Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join our partner now as a German Speaking Advisor!

Your Responsibilities

• Log all inbound and outbound contacts, as well as any updates to customer records
• Perform technical troubleshooting with customers
• Forward applicable customer issues to higher department
• Assist with the fulfillment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc.
• Track and follow cases to ensure that they are closed in an efficient and timely manner
• Provide and maintain strong, professional relationship with all customers and show empathy at all times
  

The Ideal Profile

• Native level German (C2) , fluent English (C1)
• Previous experience in Customer Support
• Desire to work in Athens, Greece 
• EU Passport
  
  

The Offer

• Competitive local salary as well as a monthly performance bonus
• Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things
• Ongoing paid training using the latest technologies
• Both private and public health insurance coverage
• Fun team activities inside and outside the company
• Lots of benefits and discounts for all their employees