German-speaking Technical Support Agent (REMOTE from Greece)

Posted 15 November 2024
LocationAthens
Discipline Customer Service
Reference34486
Contact NameKateryna Kostryiuk

Job description

Join the Adventure: Work as a Customer Service & Sales Specialist in Greece!

Are you passionate about cutting-edge technology, have outstanding communication skills, and a strong sales mindset? Do you excel in creating positive customer interactions and closing sales successfully? Would you like to explore the beauty of Greece while enjoying the flexibility to choose your living location? If so, this opportunity is perfect for you!

 

About the Role
Our client, a global leader in outsourcing and customer relationship management, is seeking a German-speaking Customer Service & Sales Specialist to represent one of the world's most innovative tech giants – Microsoft. In this role, you will:

  • Serve as the first point of contact for German, Austrian, and Swiss customers.
  • Assist with inquiries, resolve technical issues, and provide exceptional customer service.
  • Proactively promote Microsoft products and services through cross-selling and upselling.
  • Maintain accurate case documentation and contribute to enhancing the customer journey.
  • Deliver solutions that align with customer needs while meeting key performance indicators (KPIs).

 

About Our Client
Our partner is the global leader in outsourcing and customer relationship management, with over 420,000 employees across 170 countries, speaking 265+ languages and dialects. Recognized as one of the top 25 employers globally by Fortune and Great Place to Work, the company has been awarded numerous accolades for excellence in customer support. Joining their team means being part of a multicultural environment filled with opportunities to work on exciting B2C and B2B projects.

 

What You Bring

  • Fluent German (C1) and strong English skills.
  • Sales experience and a proactive communication style.
  • Familiarity with Microsoft products and services.
  • Strong troubleshooting abilities and technical knowledge.
  • A customer-centric mindset and experience in relationship management.
  • EU citizenship or a valid work permit.

 

What’s on Offer
This role comes with a comprehensive relocation and benefits package, including:

  • Flexible remote work within Greece.
  • A relocation package covering flight tickets, a 4-week free stay, airport transfers, and housing assistance.
  • Support in obtaining your Greek tax number, social security, and bank account setup.
  • Paid training programs to ensure you excel.
  • Health insurance and access to an in-house doctor.
  • Social events, festivals, and outings throughout the year.
  • Competitive salary and performance bonuses.

 

Why Greece?
Greece offers an exceptional lifestyle with a rich cultural heritage, stunning landscapes, and a welcoming community. Enjoy the Mediterranean way of life, from exploring ancient ruins to relaxing on beautiful beaches. Combined with affordable living costs and a booming economy, it’s a destination where work meets adventure.

 

Take the leap! Apply today to start your career with Microsoft in beautiful Greece.

 

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