German-Speaking Content Reviewer - Back-office, Porto
- Posted 03 Mardi décembre
- LocationPorto
- Discipline Customer Service
- Reference35536
- Contact NameAnnika Wagner
Job description
Are you excited to start your new career in Portugal? This might be just the right opportunity!
We are looking for a German-speaking Content Reviewer to join our client in beautiful Porto!
Job Description
Are you ready for the next step? Our client is a global leader in technology and services, driving the brands of the future. They assist well-known brands — the ones you use every day — in enhancing their businesses with technology and integrated solutions, across more than 70 countries.
If you're eager to grow and be inspired, join the team as a Content Moderator in Porto, Portugal (On-Site). You'll play a vital role in ensuring adherence to client guidelines and actively contribute to service improvements for all users.
Essential Functions/Core Responsibilities
- Take an active role in reviewing user behaviours as well as ensuring the rules of the areas
- Analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report
- Be a central point of moderation between users, applying guidelines with reference to nuanced and context-dependent policies in an evolving environment
- Will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature
- From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience
Candidate Profile
- Fluent, verbal and written in German (C1)
- English level (intermediate)
- Ability to multitask, possess critical reasoning skills, communicate effectively
- Fast learner, diligent worker
Benefits
- Competitive salary and performance bonus
- Central location in Porto, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.