Dutch-speaking Service Desk Agent in Budapest, Hungary

Posted 18 Samedi janvier
LocationBudapest
Discipline Customer Service
Reference37873
Contact NameRenato Kral

Job description

Are you a service-minded Dutch speaker looking to work for one of the world’s largest IT firms in Budapest? Then please read on!

Our partner one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Based all over the world, you'd represent the company in one of their 16 offices in Europe. They have over one thousand employed based all over Hungary!


Why Budapest?
Living in Budapest is pretty great. Expats in Hungary can expect to pay less for food, medicines and cosmetics, and monthly public transport costs and average rent are considerably lower than many countries. Value for money and the opportunity to live well whilst saving money are some of the best reasons to work in Hungary, and you will find the people to be welcoming and accommodating.


Responsibilities:

  • Handle end user calls and web queries in Dutch and English languages
  • Act as the first point of contact for the customer
  • Precise administration
  • Act as primary contact between customer and resolving group
  • Keep the user informed, own and follow up ongoing cases

We are looking for you, if you:

  • Have excellent written and verbal communication skills in Dutch and English languages
  • Are looking to start a new challenge either in February or March 2025
  • Are based in Hungary
  • Have experience in Customer Service – experience gained in IT Help Desk is an advantage
  • Have desire to learn, training will also provide the necessary technical knowledge
  • Have excellent communication skills – both written and spoken

Offer:

  • Fancy office environment in Budapest
  • Competitive compensation plan
  • Training and continuous learning and certification opportunities
  • Chance to be part of a rapidly expanding organization
  • Multilingual environment
  • Pleasant and inspiring working atmosphere with multicultural community 
  • Easy to access location and modern office building 
  • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
  • Reimbursable language courses
  • Team events and Company events
  • High value awards, annual bonus for top performers, annual salary review
  • Save card: spa, traveling, pension
  • Career progression opportunities in the first year 
  • Insurance provided from 1st day of employment
  • Free medical service, booking for private clinic. High discounts on dental services
  • Bonus after 1 year in the company: 180 000 HUF

About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent.
Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.