Our client offers business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
A European leader in the energy sector has trusted our client to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated German-speaking Service Desk Employee to join our client´s team in Brno.
What does your future job look like?
You are the helping hand for employees of an European leader in the energy sector with problems in hardware and software via e-mail, telephone, chat or ticketing.
You will receive error messages and inquiries and solve them independently (of course after extensive training and always with access to guidelines).
If you are not able to solve the problem, you will forward it to the next support level.
What should you bring with you?
Fluent German and good English skills
Motivation for a career in the IT service desk
Desirable: Initial experience in the service desk/ tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.
You will learn everything you need to know for the job in our Brno Service Desk Academy
Employee perks, benefits:
Hybrid Work Model
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners
Relocation Package (for candidates relocating from other EU countries)
Team Building Activities
Long-Term Career Prospects
Performance Bonus
About Czech Republic
Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all parts of the world
Interested? Apply today, and let’s have a chat about the opportunity!
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