Are you fluent in Spanish and eager to gain international exposure in Content moderation? If so, we have an exceptional opportunity waiting for you!
Our diverse client base is seeking Spanish-speaking individuals who are passionate about content moderation to join their team. We are in search of motivated and customer-centric individuals who are ready to kick-start their careers. Situated in the vibrant heart of Athens, our client offers not only professional growth but also an enriching cultural experience in this captivating capital city!
Athens boasts a plethora of captivating attractions and experiences. As one of the world's premier tourist destinations, it offers a wealth of cultural encounters, from culinary delights to iconic landmarks such as the Acropolis and Dionysus Theatre. Additionally, with easy access to pristine beaches and expansive sandy shores, Athens promises relaxation and recreation for all.
Exciting, isn't it?
About the Role:
Our client specializes in fostering collaborative relationships, giving them a competitive advantage in delivering exceptional customer service across various sectors. Serving as strategic partners to numerous renowned brands, they are dedicated specifically to customer service and technical support and Content Moderation.
As a content moderation agent, your primary responsibility, alongside a dynamic team, is to analyze content that is being posted and protect the future generations from harmful elements. While proficiency in Spanish is essential for this role, fluency in English is also required. You'll be handling. Moreover, this role involves data entry and utilization of software.
As a Content Moderator, you will play a vital role in ensuring that our platform maintains a positive and respectful environment for all users. You will be responsible for reviewing user-generated content, including text, images, videos, and interactions, to ensure compliance with our community guidelines and policies.
Review user-generated content to identify and remove material that violates platform policies, including hate speech, harassment, explicit or violent imagery, misinformation, and copyright infringement.
Exercise judgment and discretion in assessing content, considering context, cultural nuances, and evolving trends.
Collaborate with cross-functional teams to develop and refine moderation policies and procedures.
Provide timely and accurate feedback to users regarding moderation decisions.
Stay informed about industry trends and best practices in content moderation, and contribute to continuous improvement initiatives.
Job Requirements:
Fluency in Spanish (C2 level) and conversational proficiency in English
Politeness, courtesy, and excellent communication skills
Strong time management and multitasking abilities
Collaborative mindset and ability to work effectively in teams
Flexibility in working hours, including shifts
Proficiency in software applications
What We Offer:
Relocation package inclusive of airplane tickets, two weeks of complimentary accommodation, and assistance in finding permanent housing
Comprehensive support from the Employee Relations department throughout the hiring process, including assistance with social security, health insurance, tax matters, and banking
Paid training to ensure proficiency in products and procedures
Access to in-house medical services and medical insurance
Abundant opportunities for career advancement
A dynamic international work environment
Company-sponsored events, festivals, excursions, and more throughout the year
Employee discounts at various establishments across Athens
