German speaking Customer Support agents wanted to world-known iGaming client in Malta!
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience.
We want you to excel in the following:
Help German speaking customers via e-mail, chat and telephone
Work together with your team to reach the best customer satisfaction (including other KPI's)
Translate promotional texts and/or customer surveys in your local language
Manage customer accounts
Follow company policies and practices regarding player safety, protection, and responsible gaming
What´s in it for me?
Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment.
You´re good at:
Communication written and verbal in both German and English
Strong Microsoft Office knowledge
Background in customer service, this can be face to face, online or via phone calls
Multi-tasking and time management
Extra good!
Previous iGaming experience
Good to know!
Start date: Every second week, training is provided
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts
Generous relocation package offered
Benefits:
27 Days Holidays
Wellness Allowance – 600.00 payable after probation
Yoga & Sports Activities
Free Lunch Meals (Meat and Veggie options on site)
Health Insurance & Company Doctor
Free Fruit & Beverages and Company Discounts – 40% of rental agency fees
Gym discounts, restaurant discounts.
Über Multilingual Jobs Worldwide
Multilingual Jobs Worldwide ist eine führende, auf mehrsprachige Personalvermittlung spezialisierte Agentur, die europäischsprachige Talente mit den spannendsten Jobs auf der ganzen Welt zusammenbringt. In den letzten 2 Jahren haben wir mehr als 1200 mehrsprachige Talente rekrutiert und ihnen geholfen, ihren Traumjob bei unseren Partnern in über 28 verschiedenen Ländern zu finden.
