Our client is looking for enthusiastic and motivated Polish-speaking Customer Support Agents to join their growing team! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!
You can choose to work from the office in Malta, Sofia, Limassol or then fully remote from anywhere!
Main responsibilities:
Providing support in Polish by email and Live chats
Processing with great attention to details and content
Identifying clients' needs and proactively proposing solutions
Focusing on customer expectations and satisfaction
Working closely with our team to improve and establish the necessary processes
Requirements:
Proficiency in English and Polish, both written and spoken
A proactive person with good support/sales skills
Strong communication and negotiation skills
Attention to detail
Previous experience as a support agent will be considered an advantage
The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below:
Bulgaria office:
Up to 50% monthly bonuses
Monthly food vouchers (180 BGN)
Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups
Up to 25 paid leave days
Six additional days of undocumented sick leaves
Birthday gift cards
Sportscard (Multisport)
Wedding and newborn gifts
Breakfast, Friday lunches, fruits, and snacks in the office
Team-building events and activities
Career growth opportunities
Sunny, spacious office
Cyprus office:
Snacks in the Office
Up to 50% monthly bonuses
24 days of vacation per year
Attractive office location and facilities
Medical insurance
Breakfasts and lunches in the office (partially paid by the Company)
Language classes (partially paid for by the Company)
Social Club of the Company
Malta office:
Private Health Insurance (After Probation)
Snacks in the Office
Up to 50% monthly bonuses
24 days of vacation per year
Attractive office location and facilities
Daily breakfasts and Friday lunches in the office
Regular office & team building events
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